Technical Communication in the Information Age
by Rebecca D. Snarski
Trade paperback: 89 pages
ISBN: 1-58152-539-7
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About this book

This book provides a foundation in technical communications for the information technology professional. The text provides a basic understanding of audience and writing purpose, as well as tips for writing well and credibly. Information is presented in such a way as to encourage the reader to consider how the basic tenants of good communications apply to their own writing. This text seeks to help the reader learn how to adapt their own style to suit the needs of their specific writing project. While this text focuses on communications for the information technology, computer science and engineering professional, its ideas are pertinent to most writers in any business or academic field.

Special topics within the text include the following:

  • Illustrations of the importance of communications, including an example using communications issues within NASA
  • Discussions on writing for audiences with various levels of expertise and different needs
  • Tips for brainstorming topic ideas, beginning research, taking notes from research sources and tracking sources
  • Detailed suggestions for using source material effectively and ethically
  • Formatting documents for effectiveness, professionalism and credibility
  • Developing outlines, annotated bibliographies, proposals, progress reports, resumes, and research papers

About the author

Rebecca Snarski holds and a Bachelor of Arts in Public Relations and Promotion Management, a Master of Science in Communications Technology, and is working on her Ph.D. in Education, and where she is currently all but dissertation, anticipating completing her doctorate by the end of 2007. Rebecca has been working in communications and technical writing for over 20 years, developing documents for such companies as AMC Theaters, Capella University, DaimlerChrysler, Ford and General Motors. Rebecca is core faculty within Capella University's School of Business and Technology.

Table of Contents

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